2255 Terra Villa Street, East Palo Alto, California 94303, United States
About A Lion's Heart Collective
About
A Lion's Heart Collective Return Policy
Effective Date: [October 21, 2024]
At A Lion's Heart Collective, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free 3-day return policy.
Return Guidelines:
- Eligibility:
- Items must be returned within 3 days of receipt.
- Products should be in their original condition, unworn, and with all tags attached.
- Return Process:
- To initiate a return, please contact our customer service at [insert contact information] within 3 days of receiving your order.
- Provide your order number and reason for the return.
- We will provide you with a return authorization and instructions on how to proceed.
- Refunds:
- Refunds will be issued to the original payment method once the returned item is received and inspected.
- Please allow up to 7 business days for the refund to process.
- Exclusions:
- Items marked as final sale or clearance are not eligible for return.
- Customized or personalized items cannot be returned.
- Shipping Costs:
- Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
Thank you for supporting A Lion's Heart Collective! If you have any questions, feel free to reach out.
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