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A Lion's Heart Collective Return Policy
Effective Date: [October 21, 2024]
At A Lion's Heart Collective, your customer satisfaction is our top priority. We want you to be completely satisfied with your purchase, and if for any reason you are not, we offer a hassle-free 3-day return policy.
Return Guidelines:
Eligibility:
- Items must be returned within 3 days of receipt.
- Products should be in their original condition, unworn, and with all tags attached.
Return Process:
To initiate a return, please contact our customer service at [insert contact information] within 3 days of receiving your order. Provide your order number and reason for the return. We will assist you with a return authorization and instructions on how to proceed with your return.
Refunds:
Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow up to 7 business days for the refund to process after we receive your return.
Exclusions:
Items marked as final sale or clearance are not eligible for return. Additionally, customized or personalized items cannot be returned due to their unique nature.
Shipping Costs:
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part, ensuring that your return process is fair and straightforward.
Thank you for supporting A Lion's Heart Collective! If you have any questions about our return policy or our cannabis delivery services, feel free to reach out.
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